From a 5-star Google review
I told them not to pay me yet
A West Plains family had power trouble and no idea what it was. On the phone I said it sounded like the utility company’s side, and told them to have the city check first so they wouldn’t pay for a service call they didn’t need.
The city said it wasn’t them. So I came out, checked the whole house, and knew it was on the city. In the customer’s own words:
“Mr. Williams said there was no way he was leaving until they had it fixed for us; he even got on the phone with them himself. … If we ever need an electrician again, he’d be my first call.”
